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No Jitter On Air

News and stories from the world of unified communications brought to life by the editors of No Jitter.
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Now displaying: Page 1
Sep 8, 2021

Microsoft MVP Randy Chapman explores upcoming industry events and shares perspective on Microsoft Viva and the Microsoft’s roadmap.

Aug 16, 2021
Microsoft MVP Randy Chapman shares his perspective on assessing voice needs in your enterprise and how to implement voice for Teams.
Aug 10, 2021

Frost & Sullivan analyst Elka Popova shares her insight on the UCaaS market and the need for vertical-specific offerings.

Jul 26, 2021

Omdia analyst Diane Myers revisits her 2021 UCaaS Scorecard with an eye on this deal.

Jul 19, 2021
In the first part of this two-part series, Randy Chapman, UC architect for IT professional service firm Symity, shares the type of voice services in Microsoft Teams and perspective on voice's role in the enterprise.

 

Jun 25, 2021
Exploring everything from in-meeting apps to breakout rooms, meeting recaps, and more, with UC architect Randy Chapman
Mar 2, 2021

Prachi Nema, senior analyst with IT research firm Omdia, shares key takeaways, and more, from her recently published report on 11 collaborative meeting service providers.

Dec 15, 2020

UC analyst Zeus Kerravala chats about the need for a management rethink, AI's role, and more; final in a four-part series.

Nov 23, 2020

Bob Vukich, a telecom product director for NICE inContact, discusses why call performance is such a competitive differentiator; third in a four-part series.

Nov 16, 2020

Irwin Lazar, of Nemertes, explains why programmable telecom should be part of the enterprise toolkit and discusses the importance of assessing call quality as part of that strategy; second in a four-part series.  

Nov 10, 2020

In this conversation with UC analyst Blair Pleasant, we kick off a four-part series on the value of voice today, and how to ensure best call quality.

Sep 28, 2020

Based on his recent market report, Omdia analyst Tim Banting sorts out team collaboration’s evolving role and highlights six representative vendors.

Jun 22, 2020

The WFH trend has turned IT security on its ear. Tune in to hear from analyst Zeus Kerravala, of ZK Research, on why SASE is the salvation.

Apr 1, 2020

A mobility expert shares insights on maintaining consistent connectivity wherever we're working.

Mar 23, 2020

Voice bots will one day interact conversationally, provided audio quality is up to snuff, as we discuss with Jon Arnold, an analyst who focuses on disruptive technologies, in this latest episode in our Spearline-sponsored series.

Mar 16, 2020

Customer experience steers our perception and defines our behavior. Hear from CX consultant David Savage, of The Experience of Customers, on how to get it right.

Mar 11, 2020

Enterprises need holistic solutions for today's contact center requirements, and a strong ecosystem of expert partners is essential in meeting their needs, be those for AI, CRM or WFM integrations, or a host of other requirements, as two Five9 execs discuss in this episode, brought to you by Five9.

Mar 9, 2020

In this episode, networking expert Terry Slattery, of Netcraftsmen, gives advice on identifying culprits and digging out root causes of poor call quality.

Mar 5, 2020

IDC's Mark Winther tells us why large enterprises are going to be in trouble if they don't start using comms APIs soon, and shares other guidance on how to move beyond today's CPaaS use cases, in this  Enterprise Connect 2020 session preview.

Mar 1, 2020

Hear how cloud phone system provider Aircall uses network metrics to keep audio quality at its best, in this Spearline-sponsored No Jitter interview with Aircall co-founder Pierre-Baptiste Bechu.

Feb 28, 2020

Change is constant in the modern office, and IT must be a driver for building in flexibility. Tim Banting, principal Workspace Services analyst with Ovum, discusses the imperative for adaptability.

Feb 25, 2020

What’s the typical path forward for today’s enterprise contact center? Our go-to authority, analyst Sheila McGee-Smith, explains in this Enterprise Connect preview.

Feb 24, 2020

Curtis Peterson, SVP of operations at RingCentral, takes us inside a cloud architecture designed for high-quality performance.

Feb 17, 2020

In this episode, UC and contact center consultant Melissa Swartz shares best practices for migrating phone systems to the cloud while keeping quality issues and other problems at bay.

Feb 12, 2020

UCaaS and CPaaS represent very different models for cloud communications, yet are increasingly converging. In this Enterprise Connect preview podcast, Diane Myers, of IHS Markit, gives us the lowdown. 

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