Tim Passios, director, solutions marketing for Interactive Intelligence, explains their new offering, which integrates SMS messaging with the contact center and why Interactive Intelligence sees the contact center as a good launching point for Unified Communications in the enterprise, with NoJitter Editor and Lead Blogger Eric Krapf.

Jon Anderson, senior manager, competitive marketing for Siemens Enterprise, discusses life under Siemens' joint venture with the Gores Group, and how focusing on hard dollar savings as part of tightening expenses in the enterprise can help IT grow in a softening economy, with NoJitter Editor and Lead Blogger Eric Krapf.

Lawrence Byrd, director, UC architecture for Avaya, discusses Avaya's integration of the UC endpoint interface into its IP telephony options, empowering users by supporting multiple kinds of clients, and te changes in Avaya's leadership, with NoJitter Editor and Lead Blogger Eric Krapf.

Jim McQuaid, director of product management for NetQoS, explains why it's essential to manage application performance and QOE (quality of experience) and not just QOS, as well as the improvements to NetQoS's Unified Comunications Monitor, which now manages the Microsoft OCS platform and video, as well the Cisco IP Telephony platform, with NoJitter Editor and Lead Blogger Eric Krapf.

Marty Sexton, senior product marketing manager, video solutions, discusses the growing market for video in the enterprise and Polycom's CMA (Converged Management Application) which facilitates centralized management of video endpoints; Tim Yankey, director, product marketing, voice solutions, describes Polycom's HD phone and codec, which increase frequency range and clarity without significantly increasing bandwidth, and which are being announced at VoiceCon San Francisco, with NoJitter Editor and Lead Blogger Eric Krapf.

Brian Gollaher, Senior Product Manager, Contact Centers, Empirix, discusses network monitoring for the contact center--how load testing and transaction monitoring can help you keep track of what's going on in the network--with NoJitter Editor and Lead Blogger Eric Krapf.

Dr. Mike Hollier, CTO, Psytechnics, discusses why it can be more important to measure quality of experience (QOE) than QOS in digital voice and video communications, and some surprising analog connectivity problems can crop up in digital voice and video, with NoJitter Editor and Lead Blogger Eric Krapf.

Steve Guthrie, director of Product Marketing, CA, discusses configuration errors as a source of trouble in IP Telephony systems and how to address these problems, with NoJitter editor Eric Krapf.

Chris Thompson, Senior Director for Solutions Marketing, Cisco, discusses Cisco"s  Telepresence solution and how it can work with other video and rich communications solutions to improve productivity, UC interoperability versus best-of-breed decision-making and how the economy will affect IT buying in the second half of 2008, with NoJitter Editor and Lead Blogger Eric Krapf.

Steve Timmerman, Vice President of Marketing, ShoreTel, discusses the growing role for desktop video in enterprise communications, mobility, and the relative importance of hardware and software in enterprise communications networking, with NoJitter Editor and Lead Blogger Eric Krapf.

Simon Gwatkin, VP of Strategic Marketing, Mitel, discusses the problem defining Unified Communicationsthe trend in VOIP toward virtualization and a software-based model and what that evolution means for customization of enterprise communication networks, with NoJitter Editor and Lead Blogger Eric Krapf.

Mark Slaga, CTO and CIO, Dimension Data, discusses what Unified Communications (UC) features are actually being deployed and used, where and how, and the most effective ways that large enterprises can roll it out, with NoJitter Editor and Lead Blogger Eric Krapf.

Hardy Myers, President and CEO, AVST, discusses Unified Communications, messaging, mobility, extensibility and strategic IT budgeting and procurement in a slowing economy with NoJitter Editor and Lead Blogger Eric Krapf .

Gurdeep Singh Pall, Corporate VP, Unified Communications Group, Microsoft, discusses initial deployments of the UC-enabled Office Communications Server 2007, the UC market, UC initiatives within Microsoft and the bid for Yahoo! with NoJitter Editor and Lead Blogger Eric Krapf.

NoJitter Editor and Lead Blogger Eric Krapf interviews Jorge Blanco, Vice President, Soltuons Marketing, Avaya, about Unified Communications, communications-enabled business processes and how these new technologies move communications into the business infrastructure, and Avaya's role in that future.

NoJitter Editor and Lead Blogger Eric Krapf interviews Mark Straton, Senior Vice President, Enterprise Systems Marketing, Siemens Enterprise Communications, about Unified Communications, communications as software, the growing impact of video and other enterprise communications trends for 2007.