Measuring QOS and QOE for voice and video communications--with Dr. Mike Hollier of Psytechnics

Dr. Mike Hollier, CTO, Psytechnics, discusses why it can be more important to measure quality of experience (QOE) than QOS in digital voice and video communications, and some surprising analog connectivity problems can crop up in digital voice and video, with NoJitter Editor and Lead Blogger Eric Krapf.